Effective Date: January 1, 2026

Bay State Book Company, LLC (“Bay State Book Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, www.baystatebooks.com.

Information We Collect

We may collect personal information that you voluntarily provide to us through our website, including through contact or inquiry forms. This information may include:

Name

Email address

Phone number

Organization, school, or library name

Any additional information you choose to include in your message

We may also automatically collect non-personal information such as browser type, device information, IP address, and pages visited to help us understand website usage and improve performance.

How We Use Your Information

The information we collect may be used to:

Respond to inquiries and requests submitted through our website form

Schedule or provide book removal, recycling, or related services

Communicate with you about services or questions you have submitted

Improve our website and overall customer experience

We do not sell, rent, or share your personal information for marketing purposes.

Cookies and Analytics

Our website may use cookies or similar technologies to enhance functionality and gather basic analytics about site traffic and usage. You may disable cookies through your browser settings, though some website features may not function as intended.

Sharing of Information

We may share your information only when necessary to:

Provide services you have requested

Comply with legal or regulatory obligations

Any third parties we work with are required to keep your information confidential and use it only for the intended purpose.

Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, or disclosure. While no website or electronic transmission is completely secure, we strive to protect your information using commercially reasonable safeguards.

Your Rights and Choices

You may request to:

Access the personal information we have about you

Correct or update your information

Request deletion of your personal information

To make a request, please contact us using the information below.

Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Bay State Book Company, LLC
📞 (617) 203-1797
🌐 www.baystatebooks.com